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Hush money: Govt offers $2m to make audio compo case go away

More than $2 million in compensation has been offered by the Queensland government to people affected by serious audiology care failures at a state hospital.

Nov 08, 2023, updated Nov 08, 2023
Health Minister Shannon Fentiman in question time Queensland Parliament House. (AAP Image/Darren England)

Health Minister Shannon Fentiman in question time Queensland Parliament House. (AAP Image/Darren England)

Health Minister Shannon Fentiman has announced one-off ex-gratia payments to almost 100 families and individuals after an independent review into Townsville University Hospital’s audiology unit.

The review was sparked by Children’s Health Queensland (CHQ) alerting the state government about a pattern of “unexpected findings” in the assessment of babies who had been referred for further diagnostic audiological testing.

Two staff members within the Townsville unit were stood down in April as a result of the investigation.

One no longer works at the health service.

Almost 350 children were part of the audiology program with 59 recalled and 20 requiring urgent follow-ups.

Ms Fentiman announced the compensation on Wednesday after pledging all 25 recommendations from the independent review would be implemented at the Townsville hospital.

More than $2.2 milllion will be provided to 97 families and individuals who required additional testing and follow-up care.

Individuals and families of children who experienced the most significant impacts have been offered $50,000 while those who have been recalled for additional testing will be offered $5000.

People can still lodge personal injury claims even if they receive the payments.

“While these payments cannot undo what happened, I hope they provide additional support for individuals and families to access further care if needed,” Ms Fentiman said.

”We know what these patients and families have been through, and we’d like to help in a way that will make a real and tangible difference.”

Townsville Hospital and Health Service’s CEO said the review raised concerns but assured the community that their audiology unit was now in “safe hands”.

“This has been a very difficult time for our hospital as we come to terms with the findings, but we will continue to show up for our patients and families every day as we move forward,” he said.

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